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• Shipping: A fixed delivery fee of ₹150 is applied to all orders.
• Exchanges: We do not offer refunds, however we are happy to assist with a size exchange within 30 days of delivery. The garment must be unworn, unwashed, and returned with all original tags and packaging intact.
• Store Credit: If the requested size is unavailable, a store credit will be issued for the value of the item, which you may use towards your next purchase.
• Return Shipping: Kindly note that all courier charges for returning an item are the responsibility of the customer.
• How to Request: All exchange or store credit requests must be initiated on the day of delivery through our customer care team.
- Machine wash cold with similar colours.
- Use a mild, baby-friendly detergent.
- Do not use bleach or harsh chemicals.
- Avoid soaking for long periods.
- Tumble dry low or air dry in shade.
- Iron on low to medium heat if needed.
- Do not dry clean.
Tip: Wash inside out to help keep the fabric soft, comfortable and looking fresh for longer.
Frequently Asked Questions
Ships in 24 hours. Delivered within 5–6 days.
We offer a 30-day return policy from the date you receive your order. Items must be unused, unworn, with tags attached, and in original packaging.
To request a return, email us at booandtheduck@gmail.com with your order number. Once approved, we’ll share the return instructions.
Refunds are processed to the original payment method within 10 business days after we receive and inspect the returned item.
Sale items and gift cards are non-returnable. For damaged, defective, or incorrect items, please contact us as soon as you receive your order.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
• Mail: booandtheduck@gmail.com
• Call : +91 98631 43425